Warranty and support
Clear coverage. Real support.
Two separate warranties protect your fence, and we help with both.
Who covers what
Two warranties, one point of contact
Lifetime labor warranty
- Covered installation errors
- Workmanship punch-list items
Product warranty
- Covered product defects
- Terms set by the manufacturer
Help when you need it
- Which warranty applies
- Help with manufacturer claims
The labor warranty doesn’t cover product defects or every type of damage.
If something comes up
How to get help
Solutions@Oasis360OutdoorLiving.com
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Contact us
Describe the issue; photos help.
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We review it
Installation or product issue?
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We resolve or guide
We fix covered workmanship, or help with the manufacturer claim.
FAQs
Warranty questions
No. Product defects fall under the manufacturer’s warranty, and we’ll help with the claim.
Storm damage isn’t an installation issue, so the labor warranty doesn’t cover it. Contact us and we’ll help with your options. Fence repairs
Ask your project manager for the details that apply to your project.
Free, no-pressure estimate
Ready to transform your outdoor space?
Tell us about your property and we’ll follow up.